Task : Use IT to help with the business

Name	Use IT to help with the business	Initial state
Goal	Successful business	Final state
Task type		Start condition
Constructor		Stop condition
Sub tasks	Use IT to help job	Used objects
Performed by		Duration
Involved roles	Business/IT planner	Frequency
Triggers		Media objects
Triggered by		User actions
Comments		System operations

Task : Find out that something has gone wrong

Name	Find out that something has gone wrong	Initial state
Goal		Final state
Task type		Start condition
Constructor		Stop condition
Sub tasks		Used objects
Performed by		Duration
Involved roles		Frequency
Triggers		Media objects
Triggered by		User actions
Comments		System operations

Task : Find out if it is just me or wider

Name	Find out if it is just me or wider	Initial state
Goal		Final state
Task type		Start condition
Constructor		Stop condition
Sub tasks		Used objects
Performed by		Duration
Involved roles		Frequency
Triggers		Media objects
Triggered by		User actions
Comments		System operations

Task : Find out if it is going to get fixed

Name	Find out if it is going to get fixed	Initial state
Goal		Final state
Task type		Start condition
Constructor		Stop condition
Sub tasks		Used objects
Performed by		Duration
Involved roles		Frequency
Triggers		Media objects
Triggered by		User actions
Comments		System operations

Task : Cope with problems

Name	Cope with problems	Initial state
Goal	Disruption to work minimised	Final state
Task type		Start condition
Constructor		Stop condition
Sub tasks	Protect data and work Get a workaround till it's fixed Track progress in fixing problem Find out that it has been fixed Get back to normal working Understand the problem	Used objects
Performed by		Duration
Involved roles		Frequency
Triggers		Media objects
Triggered by		User actions
Comments		System operations

Task : Protect data and work

Name	Protect data and work	Initial state
Goal		Final state
Task type		Start condition
Constructor		Stop condition
Sub tasks		Used objects
Performed by		Duration
Involved roles		Frequency
Triggers		Media objects
Triggered by		User actions
Comments		System operations

Task : Get a workaround till it's fixed

Name	Get a workaround till it's fixed	Initial state
Goal		Final state
Task type		Start condition
Constructor		Stop condition
Sub tasks		Used objects
Performed by		Duration
Involved roles		Frequency
Triggers		Media objects
Triggered by		User actions
Comments		System operations

Task : Track progress in fixing problem

Name	Track progress in fixing problem	Initial state
Goal	Update work plans	Final state
Task type		Start condition
Constructor		Stop condition
Sub tasks		Used objects
Performed by		Duration
Involved roles		Frequency
Triggers		Media objects
Triggered by		User actions
Comments		System operations

Task : Find out that it has been fixed

Name	Find out that it has been fixed	Initial state
Goal		Final state
Task type		Start condition
Constructor		Stop condition
Sub tasks		Used objects
Performed by		Duration
Involved roles		Frequency
Triggers		Media objects
Triggered by		User actions
Comments		System operations

Task : Get back to normal working

Name	Get back to normal working	Initial state
Goal		Final state
Task type		Start condition
Constructor		Stop condition
Sub tasks	Restore data/work to normal (new) location	Used objects
Performed by		Duration
Involved roles		Frequency
Triggers		Media objects
Triggered by		User actions
Comments		System operations

Task : Use IT to help job

Name	Use IT to help job	Initial state
Goal	Job QIU	Final state
Task type		Start condition
Constructor		Stop condition
Sub tasks	Cope with problems Cope with changed IT Find out how to use IT	Used objects
Performed by		Duration
Involved roles	End user	Frequency
Triggers		Media objects
Triggered by		User actions
Comments		System operations

Task : Restore data/work to normal (new) location

Name	Restore data/work to normal (new) location	Initial state
Goal		Final state
Task type		Start condition
Constructor		Stop condition
Sub tasks		Used objects
Performed by		Duration
Involved roles		Frequency
Triggers		Media objects
Triggered by		User actions
Comments		System operations

Task : Cope with changed IT

Name	Cope with changed IT	Initial state
Goal	Continuity of operation	Final state
Task type		Start condition
Constructor		Stop condition
Sub tasks		Used objects
Performed by		Duration
Involved roles	End user	Frequency
Triggers		Media objects
Triggered by		User actions
Comments		System operations

Task : Understand the problem

Name	Understand the problem	Initial state
Goal	impact assessed, re-plan work	Final state
Task type		Start condition
Constructor		Stop condition
Sub tasks	Find out that something has gone wrong Find out if it is just me or wider Find out if it is going to get fixed	Used objects
Performed by		Duration
Involved roles	End user	Frequency
Triggers		Media objects
Triggered by	IT failure	User actions
Comments		System operations

Task : Find out how to use IT

Name	Find out how to use IT	Initial state
Goal	Effective work	Final state
Task type		Start condition
Constructor		Stop condition
Sub tasks		Used objects
Performed by		Duration
Involved roles	End user	Frequency
Triggers		Media objects
Triggered by		User actions
Comments		System operations